Every sector and industry has standards and certifications. We build metrics-driven software that identifies, prioritizes, and tracks progress to your goals—as well as using that work to improve outcomes beyond the sector.
Our very first project, almost two decades ago, was developed explicitly to set the benchmarks toward specific goals in a specific sector—education, in this case. This project launched Green River, but more importantly, it set a now ingrained intention of how we work with data. Data are essential to creating a foundation of accountability, transparency, and directionality which measures progress towards goals. Metrics do more than set benchmarks, they drive improvement.
Metrics drive improvement by providing the means to assess impact. Data from your organization are combined with external data and analyzed to define variables and calculate customized metrics of quality. Goals might seem abstract, but are simply benchmarks or target values of metrics. From this point, strategies are set to meet these goals. This framework for connecting improvement plans to data sounds simple, yet it is profound.
Metrics are not a “set it and forget it” end in themselves. They provide the mechanism to plan wisely, implement effectively, reflect clearly, and revise the plan to greatest effect and impact.
Lessons from the field: The ethics of your supply chain
Metrics as the building blocks of a “societal nervous system”
Setting standards is only the beginning of creating impact